ICT service management represents a move from a system/ infrastructure based approach to a business-focused service culture. Good ICT service management, therefore, is the key to unlocking ICT benefit potential and delivering true customer satisfaction.
Bincom ICT Solutions provides a full range of services in ICT service management. Our highly qualified team are experts who will help you decide the best way to improve your service management provisioning. These involves;
Benchmarking current status of ICT service management.
Adopting or improving any or all ICT service management disciplines.
Implementing a full lifecycle ICT service culture.
Evaluating and recommending suitable support tools, metric regimes and management reporting systems.
Procuring service partners, insource or outsource certain aspects of your infrastructure or delivery organization.
Improving service introduction for projects.
Our Services Management Areas Include;
Management Consulting and Training
At Bincom ICT Solution we are willing and always ready to offer you a lending hand towards achieving your goals on your Service Management